How much is delivery?
Delivery is free on all orders to UK addresses.
How long will my order take?
Orders are dispatched within 1–2 business days after your payment has been received, then delivered within 3–5 business days – 4–7 business days in total. See our Delivery Policy.
How do I pay?
We accept bank transfer. Our bank details appear at checkout and in your order confirmation email. Please use your order number as the payment reference.
What does kiln-dried mean?
Kiln-dried logs have been dried in a kiln to reduce their moisture content, so they light easily, burn hotter and produce less smoke and soot than unseasoned wood.
Can I return my order?
Yes, you can cancel within 14 days of delivery. See our Returns & Refunds Policy for details.
How can I contact you?
Email contact@bhfirewoodltd.com or call +44 7360 538304. See our Contact page.