Last updated: 11 November 2026
Free delivery across the UK
Delivery is free on every order to addresses in the United Kingdom. The price you see on the product page is the total price you pay – there are no hidden delivery charges.
Where we deliver
We deliver to addresses in the United Kingdom only. We do not ship outside the UK.
Delivery times
- Dispatch (handling time): 1–2 business days after your payment has been received.
- Delivery (transit time): 3–5 business days after dispatch.
- Total: 4–7 business days from receipt of payment to delivery.
- Business days are Monday to Friday, excluding UK bank holidays.
Because we accept payment by bank transfer, your order is processed once the funds have reached our account. Delivery times are estimates; we will contact you if there is any delay.
Pallet and bulk deliveries
Most of our products (crates, pallets of bags, pellets and coal) are delivered by pallet vehicle with kerbside delivery. Please make sure there is suitable access for a large vehicle and let us know in the order notes about any access restrictions (narrow lanes, steep drives, weight limits).
Receiving your order
Please check your delivery on arrival. If anything is missing or damaged, note it on the delivery paperwork and contact us within 48 hours at contact@bhfirewoodltd.com with photos so we can put it right.